COVID-19 Fall 2020 Update

Andruss Express Pick-Up

• This service is available only to BU Faculty, Staff, and Students with the ability to visit the library
• Submit any physical book request by 8 am and have it by Noon that day
• Submit any physical book request by Noon and have it by 4pm
  • Some exceptions will be made if book is missing/damaged
  • Weekend hours for this service will vary depending on staff availability, Please wait to receive email notification before coming to pick up an item
• Items can be picked up anytime the library is open
  • If requested items are not picked up after 7 days, the hold will expire and items will be reshelved 
• You will be notified via email when your item is ready to be picked up.
• Please go to the Circulation desk on 1st floor when you are ready to pick up your items
  • You will be asked to present your BU ID so please have it ready
  • Items will already be checked out to you
• When you are ready to return the items, please use the book drop 

How To Submit a Request

1. Go to "BU Books & More" tab on Library's homepage and search for an item
2. Once you find the item you want, use the "Sign In" option using your Husky ID/Password
3. Once you've signed in and found your book, click "request"
4. Fill out the pop up box (only the * starred fields needs to be filled out) and click "Request" again

Questions? email circdesk@bloomu.edu

Document Delivery Services

• Document Delivery supplies BU Faculty, Staff, Students, and Emeritus Staff and Faculty with copies of articles and book chapters from materials Andruss Library owns in print or microform.
  • Use the ILLiad system to make requests. If Andruss Library does not own the requested material, then we will try to fulfill your request using Interlibrary Loan.
  • There is no charge to use Document Delivery.

• Document Delivery request are processed on a first-come, first-served basis as staff time permits.  We will endeavor to get your article to you within 2 working days, but our average turnaround time is about 18 hours.  If you need the item sooner, please visit the library to view or copy it yourself.

  • Excessive requests (more than 5 per day) from a user may be set aside to process requests from other users.  We will return to your requests as time permits.

• You will be notified by email when your requested material has been scanned. Retrieval instructions are included in this notification.
• Articles are posted to your ILLiad account as a PDF and are available for 60 days. Please retrieve them promptly.

Questions?